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Access Scheme

Bradford Theatres' Access Scheme recognises that some customers need additional assistance to access the services within our venues. Bradford Theatres and Bradford Council are committed to ensuring all customers can participate and enjoy Bradford Theatres events equally.

As a member of our Access Scheme, you will be entitled to a free Essential Companion ticket. You will also be eligible to receive access to best position seats for our Access performances, including wheelchair spaces, and can nominate individuals to book on your behalf. Groups and organisations of disabled people, or organisations supporting disabled people, can also obtain a reduction in ticket price through the Scheme.

An Essential Companion is required to be available at all times to assist the Access Member during their visit. We recommend that an Essential Companion be 14 years of age or above, in line with our guidance on admitting unaccompanied children into the auditorium. Essential Companions will need to familiarise themselves with the Bradford Theatres venue to be visited and the location of services and facilities contained within it. It will be important to speak to a member of our Front of House team if any Access Member has complex needs and to receive advice about our evacuation procedures.

To join the Access Scheme, applicants will be required to provide evidence of eligibility. We accept the following:

  • Access/CredAbility Card
  • Attendance/Carers Allowance
  • Blue Badge Holder
  • CEA Card
  • Disabled Persons Travel Permit/Companion Pass
  • Personal Independence Payment (PIP)
  • Registered Blind
  • Medical letter

If your application is successful, the Membership is added to your Customer Record on our system and bookings can be made online, by calling the Box Office or by visiting one of our Box Office counters. If you require more than one Essential Companion ticket, or are booking on behalf of a group or organisation, you will need to call the Box Office directly as these cannot be booked online. Members will be contacted with Booking Guidance which advises how to get your discount, how to book the appropriate seats online, and safety and best seat guidance for each of our venues. Membership is free and does not need to be renewed. 

If your application is declined you can ask for the decision to be reviewed. In exceptional circumstances we will consult with specialist Council staff who work with us on Accessibility related matters.

To apply for the Scheme, please fill out the online form below. You can also download application forms and email or post them to us via the buttons below, or to request a paper application form or large-print version please call the Box Office on 01274 432000.

The information given is protected by the General Data Protection Regulation and will only be used for the purposes identified above.

Apply via Email or Post

Access Scheme Application Form - Individual.docx

Filetype: WORD

Size: 138.12KB
Access Scheme Application Form - Group, Organisation.docx

Filetype: WORD

Size: 137.82KB

Apply Online

Access Member's Details

Seating Requirements

Which of the following best describes the Access Member’s seating requirements? (select as many categories as are needed)

Please note, if you tick Wheelchair position or Seats at an Audio Described Performance, more details will be required.

(Please Note: evacuation by foot in an emergency is required as transfer wheelchairs are stored outside of the auditorium and cannot be retrieved in an emergency)

Wheelchair Details

 

(Please tick all that apply)

Preferences for an Audio Described Performance

Pre-show Information preferences for Audio Described performance
Please note: Whilst some of our venues have a lift, we cannot guarantee these will be operational. Lifts will cease operating in the case of an emergency and customers on higher levels must be able to evacuate via the stairwells. Outdoor motorised mobility scooters are not permitted inside the auditorium and must be left outside the building.

Nominated Bookers

 

Please name up to 3 people, in addition to the Access Member, who are authorised to book tickets under this scheme:

Please note: the individuals you put down as Nominated Bookers must call our Box Office to confirm their details and allow them to book online on your behalf. If you require more than 3 Nominated Bookers, please call Box Office on 01274 432000.

Proof of Eligibility

 

Please indicate which proof of eligibility you possess.

Maximum 3 files.
5 MB limit.
Allowed types: jpg, png, pdf, doc, docx.

Confirmation

We aim to process all Access Scheme applications within 2 weeks of receipt, but this timescale may vary according to demands on our service. If you have not received a response via email or letter within two weeks, or if the show for which you wish to book takes place in the next few days, please contact the Box Office on 01274 432000.

 

We do not issue Membership Cards for the Bradford Theatres Access Scheme. If an application is successful, a Membership will be applied to the Bradford Theatres customer record of the applicant, which will be visible via the website and to the Box Office team whenever a booking is made. If a customer record does not already exist on our system, one will be created using the information provided in this form.

 

Tickets for Access Members and one Essential Companion can be booked online. If you require multiple Essential Companions, please call Box Office on 01274 432000, or talk to us in person at one of our Box Office Counter Services. All of our opening times are available at https://www.bradford-theatres.co.uk/frequently-asked-questions

 

Please note: No refunds can be made for tickets purchased before your application has been approved. We reserve the right to withdraw memberships at any time if we feel this service is being misused.

Details of Group/Organisation

Requirements

Which of the following would assist your party?
 

(Please tick all that apply to any of your members/users)

(Please Note: evacuation by foot in an emergency is required as transfer wheelchairs are stored outside of the auditorium and cannot be retrieved in an emergency)

Wheelchair Details


(Please tick all that apply to any of your members/users)

Preferences for an Audio Described Performance

Pre-show Information preferences for Audio Described performance
Please note: Whilst some of our venues have a lift, we cannot guarantee these will be operational. Lifts will cease operating in the case of an emergency and customers on higher levels must be able to evacuate via the stairwells. Outdoor motorised mobility scooters are not permitted inside the auditorium and must be left outside the building.

Nominated Bookers

Please note: the individuals you put down as Nominated Bookers must call our Box Office to confirm their details and allow them to book online on your behalf.

Confirmation

We may need to ask you for additional information if that supplied here does not make your requirement clear or is not sufficient enough for us to make a decision.

 

This form must be signed by the appointed representative for your group/organisation. By signing you are confirming that without the assistance of an Essential Companion it would be extremely difficult or impossible for your members/service users to visit Bradford Theatres venues.

We aim to process all Access Scheme applications within 2 weeks of receipt, but this timescale may vary according to demands on our service. If you have not received a response via email or letter within two weeks, or if the show for which you wish to book takes place in the next few days, please contact the Box Office on 01274 432000.

 

We do not issue Membership Cards for the Bradford Theatres Access Scheme. If an application is successful, a Membership will be applied to the Bradford Theatres customer record of the applicant, which will be visible via the website and to the Box Office team whenever a booking is made. If a customer record does not already exist on our system, one will be created using the information provided in this form.

 

Access Scheme members who require group bookings will be able to purchase tickets in person or by telephone through the Box Office. All of our opening times are available at https://www.bradford-theatres.co.uk/frequently-asked-questions. We are aware that Essential Companion ratios may differ depending on the individuals in attendance, therefore please discuss your needs with our Box Office team at the time of booking.

 

Please note: No refunds can be made for tickets purchased before your application has been approved. We reserve the right to withdraw memberships at any time if we feel this service is being misused.